Lori Niles-Hofmann is a senior learning strategist with over 20 years of L&D experience across many industries, including international banking (Scotiabank, RBC Dexia, BMO), management consulting (KPMG), and marketing (Eloqua). Her specialisation is large-scale digital learning transformations and helping companies use data to navigate through the ambiguity of change. She has completed numerous EdTech implementations and has developed data-based frameworks to empower L&D teams to move from the business support function to strategic business driver. She is the author of "Data-Driven Learning Design" and blogs at www.loriniles.com.