FAQ
How can I register for the conference?
After clicking the Register button, you will be transferred to an online registration form which you need to complete. Please be aware that only registrations which are successfully paid are deemed confirmed.
How can I pay for the registration fee?
Once you have completed the registration form, you will be asked to select a payment method, which can be PayPal, credit card or bank transfer. After completing the payment, you are registered for the conference.
When do I pay for the conference?
If you have chosen to pay by bank transfer, full payment is required within two days after receipt of the invoice. Alternatively, you can pay right after completing the registration form via PayPal or credit card. All payments are secure. You can check our substitution and cancellation policy within this FAQ section.
What is included in the conference pass price?
The registration fee includes: admission to all conference sessions, lunches and refreshments, and admission to common networking social breaks during the event. The registration fee does not include: travel, hotel accommodation, the MERIT gala dinner, transfers or insurance.
Are the workshops and masterclasses free?
Participation in the workshops and masterclasses is included in the conference registration fee. Please note, however, that places for those are limited and you need to register in advance.
What is an extra cost?
The MERIT Gala dinner is an extra cost. This is an optional event and you can select whether to participate during the registration process.
When am I provided access to the conference materials?
The conference programme and speakers are updated regularly on the event website. Once you are registered, you will be kept informed on new topics and speakers by email. A hard copy of the conference guide will be provided to you on the first day of the conference. After the event, all presentations provided by the speakers shall be made available for download in our LinkedIn group. Please note that, due to varying confidentiality agreements, some speakers may not be able to provide us with a copy of their presentation.
How do I get to the conference venue?
The venue and address are listed in the event website. If you are not staying at the venue hotel, taxi service is usually the easiest way to arrive at the conference. For the additional complimentary or optional activities included in the conference programme, separate transportation will be arranged.
How about hotel accommodation?
If you are a registered participant, you will be eligible for a discounted rate at the conference venue hotel, subject to availability. We will also provide you with some accommodation recommendations upon request.
Are meals included in the conference registration fee?
Networking lunches and coffee breaks of high quality are arranged during the conference days and are included in the fee as well as the welcome cocktail and networking reception. If you wish to attend the conference Gala Dinner, you need to select this option and pay the extra cost during your registration.
Is there a conference app?
The MERIT Summit has a dedicated event app, which can be downloaded from the iTunes Store or Google Play Store. You can use it to browse and search the programme, look up speakers and sponsor profiles, network and share your thoughts via social media.
When do I get access to the app?
You will be provided access to the app one or two weeks prior to the conference.
Special needs
If you have any special needs, dietary requirements or any disabilities that we should be aware of, please let us know by mail at info@meritsummit.com. We will strive to ensure that we cater to any needs that you may have.
What is the cancellation/substitution policy?
The participant has the right to cancel his/her participation in the event. Cancellations must be received in writing. The cancellation fees incurred are as follows:
- Cancellation up to three months prior to the event – 20% of the registration fee.
- Cancellation between three months and one month (inclusive) prior to the event – 50% of the registration fee.
- Cancellation less than one month before the event – 100% of the registration fee.
Changes or substitutions to any registration can be made until seven days prior to the event for a €25 administrative service charge. Substitutions or changes made less than seven days prior to the event or on site will be subject to a €50 administrative service charge. All substitutions must be communicated to us in writing.
Can I speak at this conference?
If you wish to speak at our conference, you should contact Kremena.Dimitrova@adventgroup.net who will assess the speaking options available and suitable for you.
Who do I contact if I am interested in sponsoring the event?
Please contact accounts@adventgroup.net for information on sponsorship opportunities, packages and rates.
Visa to travel to the conference, how can this be arranged?
If you require a visa to travel to the country where the conference is taking place, we would recommend that you register early. Once we have received the payment for your participation, we shall send you the invitation letter that is required to process your visa application. We urge you to make this application as early as possible. In the event that outside of one month of the conference your visa application has been denied, please inform us immediately. The normal cancellation policy shall apply. As a gesture of goodwill, we will however offer a 50% discount off the cost for the next conference that you wish to attend in the future.