Head of L&D
Panel I: Business Impact Through L&D - Moderated by Nicolas Lemoine, Executive Director Custom Programs, HEC Paris
18-Jan-2017 16:00 - 16:45
Anke holds a Master of Science in Industrial Engineering and Management Science from Eindhoven University in the Netherlands. She started out working as a logistics engineer. And soon realised that the challenges she loves to work on relate to people: how to appreciate, leverage and grow talent, how to empower, how to create a safe, yet challenging working environment? After holding positions in Strategic HR and HR Commercial, she started working in Learning & Development in 2010.
As the Head of L&D for KLM’s Commercial Division she led the change from a needs driven department to a business impact drive. Anke sets and steers the L&D agenda to deliver on strategic priorities in Sales, Customer Experience and Commercial Leadership Development. With 16 professionals and many external partners her team tries to make a real difference to Air France KLM every day.