2020 is the year that everything changed. It changed the way we engage with our families, it changed the way we interact with colleagues, it changed how organisations operate and it changed the way we look at life. It also changed the way organisations support and drive learning. More than ever connecting to learn is critical for survival at all levels. 2020 has given us all the opportunity to consider how we continue to drive innovation, upskilling and reskilling, build resilience and leverage the communities we are in and be part of something bigger as part of this brave new world.